By opting in to receive SMS messages from Aurora Home Health, you agree to the following Terms & Conditions:
Message Types
You will receive text messages related to your care, including but not limited to:
- Appointment reminders and confirmations
- Care plan updates
- Wellness check-ins
- Health tips and resources
- Service alerts (e.g., delays, closures)
- General communication related to your treatment and services
Message Frequency
Message frequency will vary based on your care needs and service updates but will typically range from 1 to 5 messages per week.
Message and Data Rates
Standard message and data rates may apply from your mobile carrier. Aurora Home Health is not responsible for any charges incurred from messages sent or received.
Help Information
If you need assistance at any time, reply HELP to any message or contact our office at 866-934-7060 for support.
Opt-Out Instructions
To stop receiving SMS messages, reply STOP at any time. You may also contact us directly to opt out.
Privacy and Data Use
Your privacy is important to us. Message content will comply with applicable HIPAA standards.
By opting in, you confirm you are the authorized user of the mobile number provided or have permission to enroll. SMS messaging is not guaranteed to be error-free or uninterrupted. Message delivery may be delayed or affected by mobile network conditions.
